Privacy Policy
Effective date: July 15, 2026
Safe Haven Insurance LLC, also referred to as “Safe Haven Insurance,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains what information we collect, how we use it, and when it may be shared.
Information We Collect
Depending on the insurance products or services you request, we may collect:
- Your name, address, telephone number, and email address
- Date of birth and identifying information
- Insurance policy, carrier, application, and enrollment information
- Medicare or other insurance identification information
- Health conditions, prescriptions, providers, and medical information
- Financial, payment, income, or beneficiary information
- Vehicle, driver, property, and claims information
- Records of calls, emails, text messages, forms, and client-service requests
- Basic website information, such as browser type, device information, and pages visited
We collect information directly from you, from authorized family members or representatives, from insurance carriers, and from service providers involved in providing the insurance services you request.
How We Use Information
We may use personal information to:
- Respond to questions and requests
- Provide insurance quotes and comparisons
- Assist with insurance applications and enrollment
- Communicate with insurance carriers
- Service existing policies
- Provide appointment, renewal, and coverage reminders
- Maintain accurate client and consent records
- Comply with legal, insurance, licensing, and regulatory requirements
- Protect against fraud, misuse, or unauthorized access
- Operate and improve our business and website
How Information Is Shared
We do not sell personal information.
When necessary to provide services you request, information may be shared with:
- Insurance carriers
- Insurance enrollment and quoting platforms
- Authorized employees and licensed agents
- Customer-management, telephone, email, website, document, and technology providers
- Government agencies or regulators when required by law
- Other parties when you specifically authorize the disclosure
Service providers may process information only as necessary to perform services for Safe Haven Insurance.
SMS Privacy
Safe Haven Insurance uses text messaging for individual conversations, answers to client questions, appointment reminders, application updates, policy service, renewal reminders, and other communications related to the client’s insurance needs.
No mobile opt-in information or text-message consent will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent and mobile telephone numbers are not sold, rented, or transferred to third parties for their own marketing.
Telephone carriers and messaging providers may process limited information as necessary to transmit and manage text messages.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Sensitive Information
Please do not send complete Social Security numbers, Medicare identification numbers, banking information, payment-card information, passwords, or detailed medical records through ordinary text messages or unsecured email.
We may provide a more secure method for submitting sensitive information.
Information Security
We use reasonable administrative, physical, and technical safeguards designed to protect personal information. Access is limited to people and service providers who need the information to perform authorized insurance or business services.
No electronic transmission or storage system can be guaranteed to be completely secure.
Information Retention
We retain information for as long as reasonably necessary to provide insurance services, maintain client and consent records, meet carrier requirements, comply with legal or regulatory obligations, and resolve disputes.
Your Choices
You may update your contact information or communication preferences by contacting us.
To stop text messages, reply STOP. Opting out of text messages does not cancel an insurance policy or prevent necessary communication through telephone, email, or postal mail.
Children’s Privacy
Our website and services are primarily intended for adults. Information concerning a child may be collected from a parent, guardian, or authorized adult when needed to provide requested insurance services.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
Safe Haven Insurance LLC
114 Canfield Place, Suite A-6
Hendersonville, TN 37075
Telephone: 615-264-0100
Email: larry@safehavenbrokers.com
Website: https://www.safehavenbrokers.com